planning for success on line
Your website deserves the same time and planning you would put into a business plan. If your website doesn't have a purpose it's not going to achieve results for your business.
If your website is difficult to navigate or takes too long to load you’ll lose visitors very quickly. Everybody’s attention span seems to dwindle when on the Internet so show them what they are looking for up front (quickly) and then guide them through your website.
Email is your contact with the world
Provide a pre formatted email response form with drop down lists or you won’t know what they want. Email users tend to assume you already know what they want. I have had many emails sent with no information other than a phone number.
Forms can be programmed to check for correct user input and not allow the email to be sent until required information is supplied. This feature is supported by most browsers but not all. The form below will not let you send it until the email address is in the correct format.
Test the checking feature in your browser
planning hints
- Who is your target audience and what do you want them to do when they find your website?
- Should your website provide product/service information, make sales or just expose your products to a target audience?
- How are you going to ensure visitors can find the information they are seeking...easily?
- If someone wants to contact you how can you make it simple for them to give you the information YOU need to reply constructively?
If someone contacts you on the Internet they want an answer or your product or service NOW! Not in the next couple of days.
We have a diverse group of clients who do most of their business on the Internet. One operates rental motorcycles, another runs surfing lessons online and another manufactures tree injection equipment.
Take a close look at some websites you use frequently and try and understand why you use them and why you return to them. Is it the way they look or is it because they have the information you are seeking and are easy to navigate?
Print your SITE PLANNER
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